Manufacturer Coupon Rejection Codes Explained:
Any rejections (received in the form of chargebacks) are directly from the manufacturer.  For further information, it is best to contact the manufacturer agent directly.
Contact Agent	Numeric Code	Alpha Code	Term Definition:	Translation in Manufacturers Terms:
	131	QUEST	Questionnaire Req'd	A Questionnaire or information request of particulars about the retailer who is redeeming coupons.
***	331	CLOSD	Store Closed or Sold	Store location has been sold or closed.
***	531	CPAPR	Physical Cpn Appearance Suspect	Coupons appear mass cut, torn or purposely wrinkled, etc.
***	731	EXPIR	Expired Coupons	Coupons submitted are beyond expiration date as well as manufacturer's grace period.
***	831	ABMIX	Abnormal Cpn Mix	Coupons submitted lack a variety of media, offer codes, or products.
***	831	PRPUR	Proof of Purchase	Manufacturer is requesting movement reports, proof of purchase, etc. showing that specific product was bought.  Contact agent for further information.
***	1031	EXVOL	Excessive Cpn Volume	The number of coupons submitted exceeds reasonable levels for the volume of product purchased and the number of coupons distributed.
***	1131	NOPRD	Store Does Not Stock Product	Retailer does not stock the product(s) identified on the coupon.
***	1231	CPOOA	Retailer out of Cpn Distribution Area	Coupons submitted were not distributed in the Retailers area.
***	1331	NONCP	Non Coupons	Non-Coupons that should not have been submitted for redemption.
***	1731	CTVL +	Cpn Count or Value Overage	Manufacturer/Agent claims coupon count and/or value differ from claimed amount, coupon count/value.
	1631	CTVL -	Cpn Count or Value Shortage	Manufacturer/Agent claims that fewer coupons were claimed than were actually submitted.
***	2131	IN-AD	Ineligible In-Ad Coupon	The store submitting the "in-ad" or "in-store"coupon is not in the region or market area for which the contract was written and/or the store was not part of the "in-ad" contract.).
	2231	HELDE	Manufacturer Did not Pay Invoice	Payment not received within the agreed timeframe (agreement between clearing house and manufacturer)
***	3331	MFDEN	Manufacturer Denied Payment	No payment adjustment made to a specific store for a specific reason such as an unpaid balance left on invoice.  Retailer should contact agent.
PLEASE NOTE:
Several of these items can be satisfied through proof of purchase or simply contacting the manufacturer agent and speaking with them directly.
Every chargeback will have the contact information for the manufacturer agent highlighted.